Privacy Policy

1. Our Commitment to Your Privacy

Hihome is committed to protecting the privacy of our customers. The Hihome privacy policy (the “Privacy Policy”) applies to all personal information collected by us, or submitted to us, whether offline or online, including personal information collected or submitted through our website. or through our official social media pages that we control (our “Social Media Pages”) as well as through HTML-formatted email messages that we send to you (collectively, including the Social Media Pages, Apps and Websites, the “Sites”). By visiting the Sites, you are accepting and consenting to the practices described in this Privacy Policy. If you do not agree with any of the terms of this Privacy Policy, please do not use the website or submit any personal information.

2. What personal information do we collect

“Personal Information” is information or pieces of information that could allow you to be personally identified such as:

  • Name
  • User name
  • mobile number
  • Email address
  • Country of Residence
  • Location information

3. How do we use personal information?

We may use Personal Information:

  • To respond to your inquiries and fulfill your requests, such as to send you newsletters or to respond to your questions and comments.
  • To send administrative information to you, for example, information regarding our websites, bookings, changes to our terms, conditions, and policie.
  • To provide you with updates and announcements concerning our experiences, products, promotions and programs and to send you invitations to participate in special programs.
  • To allow you to contact and be contacted by other users through the Sites, as permitted by the applicable Site.
  • For our business purposes, such as market research, user analysis and managing our businesses,, audits, developing new services and products, enhancing our Sites, improving our services and products, identifying usage trends, determining the effectiveness of our promotional campaigns, tailoring the Sites experience and content based on your past activities on the Sites, and gauging customer satisfaction and providing customer service.

4. Security

  • We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.
  • If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us .

5. Third Party Sites

  • This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which Hihome Sites contain a link. The inclusion of a link on Hihome Sites does not imply endorsement of the linked site by us or by our affiliates.
  • We are also not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the Apps or our Social Media Pages.

6. Retention Period

  • We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy.

7. Updates To This Privacy Policy

  • We may change this Privacy Policy. Please take a look at the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on a Site. Your use of the Sites following these changes means that you accept the revised Privacy Policy.

8. Delete an account from Hihome